Frequently Asked Questions.

>>How long before my trip starting date do I need to make the booking?
>>If we are not satisfied with your services, what can I do?
>>How would you protect my privacy?
>>Why no response comes after I bidded my request?
>>How can I know my olympictour is confirmed?
>>How can I do the payment?
>>Can I use credit card in China? Or draw cash from ATMS?
>>Where can I find currency converter?



How long before my trip starting date do I need to make the booking?
It is suggested that you book it with us before May 1, 2008.

If we are not satisfied with your services, what can I do?
Tell us immediately - You may firstly notify your guide immediately to avoid any potential similar problems from happening again during your trip. If you want to launch a complaint, please kindly send us an email or call us within 30 days of your trip. We are not responsible for any complaints after 30 day. Our email address: info@Olympictour2008.com

How would you protect my privacy?
Privacy is key to our service and we make it a TOP priority in our business operation. We agree not to disclose any your personal related information to any third party.

Why no response comes after I bidded my request?
It's our policy to send you acknowledgement as soon as possible, and the maximum duration for response is 24 hours. If you fail to receive our confirmation, please contact us by other means of communication. You can call us at 0086 + 010 + 87731290. More contacts details plz see Contact US Page.

How can I know my tour is confirmed?
You will receive a confirmation email or fax message from our office once your tour program is confirmed by our staff.

How can I do the payment?
1) Pay cash on the spot; 2) Wire the money.

Can I use credit card in China? Or draw cash from ATMS?
At present, the following credit cards are accepted in China: Master Card, Federal Card, Visa, American Express, JCB and Diners Card. Holders can draw cash from the Bank of China and pay for purchases at exchange centers of the Bank of China, appointed shops, hotels and restaurants. However, this applies only in major cities and they are not always accepted in remote areas. Credit cards are not always accepted for the purchase of rail and air tickets. There are quite a few ATMs in the cities from which you can draw local currency. So please consult with your guide for assistance. Consult with your bank before departing to make sure that your brand of cheque or credit card will be accepted in China.

Where can I find currency converter?
Money exchange facilities for both currency and travelers' cheques are available at major airports, hotels, and department stores. Please note that hotels may only exchange money for their guests. The US dollar, Euros, British pound, Japanese yen and many more are all exchangeable. Exchange rates fluctuate in line with international financial market condition and are published daily by the State Exchange Control Administration. Keep your currency exchange receipts, because you will need to show them when you change RMB back to your own currency at the end of your visit to China. Currency rather than credit cards is essential in remote areas and you should ensure that you carry sufficient RMB and travelers' cheques to cover your requirements.